Charter
&
policy

OUR COMMITMENTS AND CLIENT SERVICES

La Réserve du Vanillier works in close collaboration with local producers found across the island to provide a range of heterogeneous flavours. We attach the greatest importance to establishing sustainable, respectful and privileged partnerships with local producers.

We develop a commercial policy that is part of an eco-responsible charter. The will of these commitments seals a relationship of trust that guarantees the consistent quality of our products.

Customer satisfaction is the heart of our business dynamics. By listening to the needs of our customers, we advise and guide them to offer the best choice.

LA RESERVE DU VANILLIER, IT'S OPTING FOR :

  • A company attentive to the requirements of the specifications of customers and specialists (aromatic profiles, standards ...)
  • A 100% natural product range from Malagasy biodiversity
  • Expertise on all stages, from production to distribution
  • A society that improves the quality of life of the most fragile stakeholdersfar removed from the economic reality
  • A team that guarantees you a permanent search for products and a high quality follow-up
  • A long-term partner to develop and strengthen your business activity

SOCIAL AND ECONOMIC BENEFITS

  • Fair price for all stakeholders
  • Dynamics of activity in rural areas
  • Establishment of mutual health for the inhabitants
  • Educational and sports projects for young people and students

TRADES

  • Privileged local staff
  • Selections & Analyses Product
  • Administrative and logistical organization
  • Quality / Price and control of volatility
  • Centralization of Madagascar's agricultural specialties